MailSite Email Server Support Forums http://forum.mailsite.com This is an XML content feed of; MailSite Email Server Support Forums : Last 10 Posts Sun, 14 Mar 2010 07:36:59 +0000 Sat, 13 Mar 2010 10:27:29 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 8.03 30 forum.mailsite.com/RSS_topic_feed.asp MailSite Email Server Support Forums http://forum.mailsite.com/http://www.mailsite.com/gui_images/logo.gif http://forum.mailsite.com MailSite Discuss : OnGetMailboxQuota http://forum.mailsite.com/forum_posts.asp?TID=249&PID=691#691 Author: dougk
Subject: OnGetMailboxQuota
Posted: Mar 13 2010 at 10:27am

Did that after re-installing Express and ExpressPro.]]> Sat, 13 Mar 2010 10:27:29 +0000 http://forum.mailsite.com/forum_posts.asp?TID=249&PID=691#691 MailSite Discuss : OnGetMailboxQuota http://forum.mailsite.com/forum_posts.asp?TID=249&PID=690#690 Author: John.Menges
Subject: OnGetMailboxQuota
Posted: Mar 12 2010 at 9:58am

Try to Stop/Restart IIS

MailSite Support
www.mailsite.com
]]> Fri, 12 Mar 2010 09:58:31 +0000 http://forum.mailsite.com/forum_posts.asp?TID=249&PID=690#690 MailSite Discuss : OnGetMailboxQuota http://forum.mailsite.com/forum_posts.asp?TID=249&PID=689#689 Author: dougk
Subject: OnGetMailboxQuota
Posted: Mar 12 2010 at 5:12am

Version 9.3.1
It only affects a couple of accounts.
I have already uninstalled and reinstalled Express and ExpressPro.
]]> Fri, 12 Mar 2010 05:12:08 +0000 http://forum.mailsite.com/forum_posts.asp?TID=249&PID=689#689 MailSite Discuss : OnGetMailboxQuota http://forum.mailsite.com/forum_posts.asp?TID=249&PID=688#688 Author: John.Menges
Subject: OnGetMailboxQuota
Posted: Mar 11 2010 at 1:33pm

Hello,

Does this affect all mailboxes or a handle full? What is the exact version of MailSite you are running?

You can try to reinstall MailSite ExpressPro. Open control panel > add/remove programs > mailsite > modify > uncheck ExpressPro. This will remove ExpressPro from the server. When this has finished select modify again and add ExpressPro.

Regards,

MailSite Support
www.mailsite.com
]]> Thu, 11 Mar 2010 13:33:50 +0000 http://forum.mailsite.com/forum_posts.asp?TID=249&PID=688#688 MailSite Discuss : OnGetMailboxQuota http://forum.mailsite.com/forum_posts.asp?TID=249&PID=687#687 Author: dougk
Subject: OnGetMailboxQuota
Posted: Mar 11 2010 at 12:12pm

We are getting this error pop up when logging on to Expresspro.  The actual error is " The server methog 'OnGetMailboxQuota' failed."  When we hit ok another error pops up displaying " The server method 'GetAttachments' failed."  After hitting OK on this second error it then logs us into the Expresspro site.  Everything at that point seems to pop up with another 'Get' error when we try to do something like send a email.  Any ideas? ]]> Thu, 11 Mar 2010 12:12:00 +0000 http://forum.mailsite.com/forum_posts.asp?TID=249&PID=687#687 MailSite Discuss : Mail not received in inbox http://forum.mailsite.com/forum_posts.asp?TID=247&PID=686#686 Author: John.Menges
Subject: Mail not received in inbox
Posted: Mar 08 2010 at 12:21pm

You will want to review the firewall logs also to make sure it isnt blocking the mail. I suggest you contact support directly at support@mailsite.com if you have a valid support subscription. Most likely a rep will need access to the server to investigate this in more detail.

Regards,

MailSite Support
]]> Mon, 08 Mar 2010 12:21:25 +0000 http://forum.mailsite.com/forum_posts.asp?TID=247&PID=686#686 MailSite Discuss : Mail not received in inbox http://forum.mailsite.com/forum_posts.asp?TID=247&PID=685#685 Author: kim111
Subject: Mail not received in inbox
Posted: Mar 08 2010 at 12:04pm

Here is an entry from an archived smtpda log:
 
---- SMTPDA log entry made at 03/08/2010 18:11:05
Successfully picked up new incoming message: C:\Program Files\MailSite\SPOOL\\incoming\B0000003892.RCP
---- SMTPDA log entry made at 03/08/2010 18:11:05
MailboxSieveScripts processing completed for message B0000003892.MSG to xxxxx@xxxxxx.net.
Keep Message
]]> Mon, 08 Mar 2010 12:04:37 +0000 http://forum.mailsite.com/forum_posts.asp?TID=247&PID=685#685 MailSite Discuss : Mail not received in inbox http://forum.mailsite.com/forum_posts.asp?TID=247&PID=684#684 Author: kim111
Subject: Mail not received in inbox
Posted: Mar 08 2010 at 12:02pm

Updated smtpra.exe with the hotfix 9.3.1.1]]> Mon, 08 Mar 2010 12:02:47 +0000 http://forum.mailsite.com/forum_posts.asp?TID=247&PID=684#684 MailSite Discuss : Mailfiler 2 failed with error: invalid http://forum.mailsite.com/forum_posts.asp?TID=248&PID=683#683 Author: kim111
Subject: Mailfiler 2 failed with error: invalid
Posted: Mar 08 2010 at 11:58am

I do not have any valid license and was expecting it not to try to do any anti virus scanning.
I think/thought everything about anti virus has been turn off.
]]> Mon, 08 Mar 2010 11:58:38 +0000 http://forum.mailsite.com/forum_posts.asp?TID=248&PID=683#683 MailSite Discuss : Mail not received in inbox http://forum.mailsite.com/forum_posts.asp?TID=247&PID=682#682 Author: kim111
Subject: Mail not received in inbox
Posted: Mar 08 2010 at 11:56am

I have no custom filters on.
in fact I have tried to remove and stop anything that can block the mail.
 
There is no SMTPDA log
 
I have updated to the latest version of mailsite of today
And now the smtp receiver has crashed. I think I saw a hotfix for that.
I do not think it has anything to do with this because the missing mails also was a problem before the update from 9.2.0
 
I think I missed this line from the smtpra log
Incoming SMTP call from aa.bb.190.102 closed by client at 18:19:57.
 
below is the content of the err log
But the time indcates that it is not related to the incomming missing mail.
 
---- SMTPRA log entry made at 03/08/2010 19:18:49
MailFilter2 function "Checking the integrity of the AntiVirus definition files" failed with error: Invalid AntiVirus definition files detected.  Disabling AntiVirus processing for this mail server.  Please contact technical support.
]]> Mon, 08 Mar 2010 11:56:06 +0000 http://forum.mailsite.com/forum_posts.asp?TID=247&PID=682#682