MailSite Fusion - Knowledge Base

MailSite Fusion is an email server, calendar server, contact server and mobile sync server that works with Outlook 2007, ActiveSync® compatible iPhones, Windows Mobile and BlackBerry smartphones and provides a low cost alternative to Microsoft Exchange

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Windows 2008 Support and Known Issues

Document #:10487

Applies To:

MailSite 9

Synopsis:

MailSite 9.x (MailSite Fusion) is supported on Windows 2008. There are some limitations/issues listed below. Prior versions of MailSite are NOT supported on this platform. If you wish to run Windows 2008, you will need to upgrade to MailSite 9 or later. Testing has been carried out on 32 bit editions.

More Information:

Some customer have reported the installer reports IIS manager is not installed even though IIS 7 is installed. In such cases you should launch the installer via the command prompt using the following command:

setup.exe /V"IISMANAGEMENTINSTALLED=1"

List of Known issues

Performance counters do not work in both 32 bit and 64 bit editions

In the 64 bit edition, the Application Pool in IIS 7 for ExpressPro by default will not permit 32 bit applications. To resolve this go into IIS Manager > Expand the Server tree > Select Application Pools > Right Click on 'ExpressPro' > Advanced Settings. Here Set 'Enable 32bit applciations' to True.

MailSite Express uses the default application pool in IIS called 'DefaulAppPool'. This also does not permit 32 bit applications be default. You can change the Express virtual directory to use the 'ExpressPro' application pool or change the defaultapppool to permit 32 bit applications. Issues with Windows 2008 can be reported by opening a case on the MailSite Customer Portal MailSite Customer Portal

See these other knowledge base documents:

10363:Supported Versions of Windows 2003

Last revised 2009-6-1

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